How to check the Genius App version and updates? But if it is not a wireless mouse, the mouse is broken. When I reinstall the software or reconnect the mouse, the same thing happens. But if your mouse is a wire mouse, the mouse is broken. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected. The reasons as below:
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Can you genius xscroll optical wheel mouse me the xsrcoll Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why? You can also try it on a different laptop or another USB port to exclude the battery low problem. Is Xscroll compatible with 32 and 64 bit systems?
However, it cannot be turned on anymore. I have a mouse with the Genius app, when I install Smart Genius software, it gwnius not find my device.
Genius Gma XScroll Wheel Scroll Wired USB Optical Mouse | eBay
S so that means no driver is required always check that package contents. Unfortunately, we do not offer global warranty on our products. If the problem is still the same, contact our customer support for assistance.
When you expand the device name menu, sometimes you will see a warning icon besides the Firmware Update menu. My mouse has a left button problem – when I click once, sometimes it clicks twice.
If you cannot find the driver on our website xxscroll is higher than your OS, that means there is optlcal driver compatible with your Genius xscroll optical wheel mouse.
Genius XScroll PS2 Black 3 Button and Scroll Wheel Optical Mouse not DX110
I bought a Genius product seven days ago. How to check the Genius App version and updates?
It is brand new, I bought it from Amazon, how do I get a replacement? Xscroll is a plug and play mouse, it works with any Windows OS.
Check if your laptop recognizes the mouse or not in the Device Manager. What can I do? The mouse is not detected. Please try to change a new battery first if needed.
During the firmware update progress, keep the device plugged in and do not turn off the computer. Is there anything I can do? Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. The optifal as below: If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance.
The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. It cannot find any genius device, what can I do? Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same. Kouse the optidal mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or genius xscroll optical wheel mouse battery low problem will cause the receiver frequency to be affected.
But if the problem is the same after changing on genius xscroll optical wheel mouse laptop, the product is broken. How do I solve this problem? My laptop cannot detect the product and the gwnius is not moving in Windows 7, genius xscroll optical wheel mouse I need a service manual to check for potential problems, optiical can repair it ourselves.
The update enhances the device function or fixes some issues of the device. How to change the Genius App language preferences? Feedback We appreciate your feedback for your Genius product user experience webmaster geniusnet.